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06-Oct-2017 15:19

Breakfast was below average with very little hot selection and the pancakes were cold. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Keil - General Manager We thought this Hotel was very good.Overall not the standard I expect from the Accor Group. Ease of access (right on the French & German border) good parking and friendly Staff.The room was clean but the bed was not up to the usual Accor standard and noise from other rooms and the corridors very noticeable. Our hotel has responded to the review Dear John T, thank you very much for your stay, your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd.Staff were generally pleasant especially behind the bar. We highly appreciate your effort, since it is very important for us to receive your direct feedback.

Nice ex-Novotel with pool, location perfect when you come by car (Paris-Frankfurt), climatization cannot get switched-off, A-Club Members are well treated, food and breakfast service to be improved. Our hotel has responded to the review Dear patriziodeejay2017, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd. Reception was cordial and welcoming, the bar was nice and the breakfast excellent.

Our hotel has responded to the review Dear Derek Tarrant, how nice to read your positive comments about our Mercure Hotel Saarbrücken Süd and our friendly staff. The restaurant was open early which suited us on this occasion. The breakfast was amazingly comprehensive and our room superb. Our hotel has responded to the review Dear agbird, how nice to read your positive comments about our Mercure Hotel Saarbrücken Süd.

We appologize that you were disturbed by other guests noise. Regarding the breakfast buffet we will check your mentioned points but in the past we do get a lot of positive feedback about that. Keil - General Manager Great hotel for an overnight stop on the way to Austria. We are happy that you liked our food, specially our rich and healthy breakfast buffet and the friendly staff. Wifi was available in most parts of the hotel but constantly dropped out in the room.

My team and I are looking forward to welcoming you back anytime to show to a better service.

Kind regards, Sven Keil – General Manger We stayed 1 night on a return trip from the Alps.

Nice ex-Novotel with pool, location perfect when you come by car (Paris-Frankfurt), climatization cannot get switched-off, A-Club Members are well treated, food and breakfast service to be improved. Our hotel has responded to the review Dear patriziodeejay2017, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd. Reception was cordial and welcoming, the bar was nice and the breakfast excellent.Our hotel has responded to the review Dear Derek Tarrant, how nice to read your positive comments about our Mercure Hotel Saarbrücken Süd and our friendly staff. The restaurant was open early which suited us on this occasion. The breakfast was amazingly comprehensive and our room superb. Our hotel has responded to the review Dear agbird, how nice to read your positive comments about our Mercure Hotel Saarbrücken Süd.We appologize that you were disturbed by other guests noise. Regarding the breakfast buffet we will check your mentioned points but in the past we do get a lot of positive feedback about that. Keil - General Manager Great hotel for an overnight stop on the way to Austria. We are happy that you liked our food, specially our rich and healthy breakfast buffet and the friendly staff. Wifi was available in most parts of the hotel but constantly dropped out in the room.My team and I are looking forward to welcoming you back anytime to show to a better service.Kind regards, Sven Keil – General Manger We stayed 1 night on a return trip from the Alps.I appologize that we could not fit your needs during your stay.